Here is a look at an iPad 2 that came in with a cracked screen and digitizer. The front glass and digitizer are essentially 1 piece and during this repair they both get replaced.

The iPad 2 , unlike the original iPad, is held together with adhesive tape that needs to be heated slowly in order to be removed. Add shattered glass to the mix and this job can and does get tedious.  Also, you have to be slow and methodical when doing this repair.

Here is a before shot of a customers broken iPad 2 that came in today:

iPad 2 Cracked Glass Repair Boston

As you can see the glass is shattered at the bottom which makes it a bit more difficult to remove since the small pieces of broken glass need to be removed 1 by 1 and you have to make sure you do not scratch the LCD underneath.

Here is the result of those tedious and meticulous  steps:

iPad 2 Cracked Glass Repair Boston

Stay tuned for the final preparation and installation of the new iPad 2 Glass and Digitizer!




West Bridgewater, Ma 02379

****UPDATE 4/27/2011****

Here is the final result of the repair:

iPad 2 Cracked Glass Repair Boston

Posted on April 26th, 2011 | Filed under iPad Repairs | No Comments »


That is right folks, New England PC and Web is proud to announce that we now offer iPad and iPhone repairs for our Massachusetts customers. (ok really for anyone!) We have been servicing and repairing Apple products for the last 5 years and have become one of the premier New England Apple repair shops! We have been waiting for the right time to launch our new line of Apple mobile product support services and now is the time. We carry only the highest quality OEM and OEM compatible parts so you can be sure you are getting only the best service and parts when you come to us. We are the leaders in customer service, just ask any one of our over 1200 customers and you will find that we ALWAYS answer our phones, we always keep the customers in the loop and we are ALWAYS fair and honest with every repair service we provide.

Here are just some of the iPhone and iPad services we provide to our customers:

iPad 3G and iPad Wifi Repairs:

  • iPad Broken or cracked LCD screen repair
  • iPad 3G Complete Front Glass, Digitizer and Frame repair
  • iPad Wifi Complete Front Glass, Digitizer and Frame repair
  • iPad 3G and Wifi Home Button repair
  • and much more (speakers, headphone jack, etc)
  • Click here for more information and pricing

iPhone 4 Verizon and AT&T Repairs:

iPhone 3G and iPhone 3GS Repairs:

Call us today, we have all the parts in stock and ready for repairs! Our service is done at our West Bridgewater facility and typical turnaround is 24 hours and even while you wait on some of them.

 iPhone and iPad repair Boston

389 West Center St West Bridgewater, MA 02379


Posted on March 10th, 2011 | Filed under Business Announcements, Mac, Mac Hardware | No Comments »

Mac OS 1.6.3 Snow Leopard

Here is the scenario

You go out and buy the new Snow Leopard Mac OS , get home and insert the CD in your Intel based Mac. Everything is looking good until the machine reboots to do the install and you get the message “Mac HD” can’t be used because it doesn’t use the GUID Partition Table Theme.” and then the install stops and wants you to format the partition , which erases all your data.

The reason is the drive you are running 10.4 on may be using the Apple Partition Map (APM) which will not work with 10.6. Usually the APM was used for the older PPC but we have seen it on hard drives that have been replaced or cloned from another machine, esp and older PPC machine.

There is really no good work around we found or a way to straight upgrade the 10.4 machine to 10.6 if it is using APM.

Here is a work around for some you techies and home nerds that should help you get around this issue.

You will need the following:

  • OS 10.6.3 Snow Leopard disk ($29)
  • An external hard drive that is at least the same size as the internal one that can be formatted
  • Time (The clones take awhile to run, but you can set it and forget it pretty much!

What we first did was erase the external hard drive through the Disk Utility on the Mac, and then we partitioned the entire drive using the GUID partition. Make sure you name it similar but just a little different so you know which one is which. When it is done you can rename it to what it was before the upgrade.

We then used Carbon Copy Cloner to clone the 10.4 internal disk to the newly formatted external hard drive with the GUID partition.

Once that was complete we made sure we could boot off the external drive (hold option during boot) and could access the system. Once that was verified we booted off the OS 10.6.3 Snow Leopard DVD and instead of choosing the internal disk to upgrade (since we can’t) , we chose the external hard drive to upgrade.

The upgrade went pretty smooth and once done it booted up with the external drive and now we have a fully functioning 10.6.3 install while still retaining all of our data and settings.

Now what do you do since the internal hard drive is still 10.4 and untouched?

Well, once you verify 100% that the 10.6.3 install is working on the external, just boot to the external disk (may already be on it) and run Carbon Copy Cloner again except this time you are going to first format the internal disk the same way we did the external. Erase and then partion using GUID. Now you clone from external back to internal, boot and verify.

You are all set now. You have all of your settings, data and applications and you are running 10.6.3 Snow Leopard.

I know it sounds like a lot of work, but it really isn’t and we feel it saves some time and trouble in the long run.

Don’t want to do this yourself? Give us a call or just bring down your Mac Laptop or Desktop and we will do it for you!

New England PC and Web

389 West Center St

Suite C

West Bridgewater, Ma 02379


Posted on January 20th, 2011 | Filed under Mac, Mac Hardware | No Comments »

Are you wondering how you will get all of your data off that old computer and on to the new computer?

Well stop wondering and let New England PC and Web, Massachusetts premier computer service provider, do the transfer for you!

All computer to computer transfers for just $99!

With the special you get an extra 10% off any AVG Anti-Virus purchase and free installation!!

Did you get a new Mac or Windows PC? Do you need to get your data from the old computer transferred to your new computer? Whether you are going between a Mac or PC, or staying on the same platform, don’t worry we have you covered!

Laptop Desktop Transfer

We support all Windows and Apple based laptop and desktops.


  • MacBook Pros, MacBook Air, Mac Minis, Mac desktops and iMacs!

  • Toshiba, Dell, HP, Asus, Acer, Gateway and many many more Windows based laptop and desktops!

Here is what is included:

PC to PC Migration

  • Laptops and/or Desktops
  • All Windows Operating systems supported
  • All profiles and settings
  • All Windows updates installed
  • We will install all your software (media and license keys need must be provided)
  • 10% off AVG Anti-Virus purchase
  • Software upgrades available (Office, Adobe, etc) – Free installation!


PC to Mac Migration

  • Laptops and/or Desktops
  • All Windows and Apple operating systems supported
  • Create new profiles on Mac
  • Transfer documents, pictures and files to new profiles
  • Run all available updates
  • We will install all your software (media and license keys need must be provided)
  • Software upgrades available (Office, Adobe, etc.) – Free installation!


Mac to Mac Migration

  • Laptops and/or Desktops
  • All Apple operating systems supported
  • Transfer documents, settings, programs and profiles
  • Run all available updates
  • We will install all your software if it cannot be transferred (media and license keys need must be provided)
  • Software upgrades available (Office, Adobe, etc.) – Free installation!


Now the question is “What do I do with this old computer?”

Why not let NEPCW refresh that old machine for you? When we give it back to you it will be completely refreshed and ready to enjoy!

Don’t just throw away your old computer, refresh and re-purpose it! It is the green thing to do!

Laptop or Desktop refresh – $75

Give us a call today to book your appointment or just bring your computers down to us!

We are open Monday – Friday 9-6 and Saturday 10-2

389 West Center St
West Bridgewater, MA 02379

508-443-3402 Opt 1 to speak with one of our wicked smart techs!

Thanks for reading!!


Posted on December 21st, 2010 | Filed under Mac, Microsoft, Specials | No Comments »

Yes your favorite Eastern Mass IT Consulting company is on Twitter

While we have all had our own twitter accounts for years now, we decided to set one up for New England PC and Web.

Follow us at www.twitter.com/nepcw

We will be offering our twitter followers special deals from time to time, so make sure to follow us!


And as always keep an eye on the website for web only specials as well.





Posted on December 21st, 2010 | Filed under Everything Else | No Comments »