New England PC and Web is excited to announce our brand new Managed Services offerings.
Our packages are designed to give you peace of mind at a budget. We offer total IT support with prompt and knowledgeable service, at an affordable price.
Our remote monitoring agent allows us to spot periodic problems in near real time and fix them fast, ensuring optimum availability for all users and keeping your business ticking along smoothly.
What do you get?
• Unlimited Break/Fix Helpdesk Support (after 30 min. onsite visit may be required)
• Unlimited Break/Fix Remote Server Support (Except when onsite presence is required)
• Scheduled onsite monthly maintenance
o Software Updates
o Disk cleanups and Defrags
o PC Optimization
• Anti-Virus monitoring
• Asset Tracking and Reporting
• Backup monitoring
• Event log monitoring
• Disk Space & Disk Space Consumption checks
• Windows Services
• Start stopped services
• Exchange Server monitoring
• Performance: Processor Health, Memory Usage, Network Interface, Physical Disk
• Detailed invoicing of all billable and non-billable work
We continue to offer hourly service pricing as well discounted pre-paid support hours and a la carte pricing for many services. Please contact us for more infomation.